BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Cornwall Marine Network - ECPv4.9.1.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Cornwall Marine Network
X-ORIGINAL-URL:https://cornwallmarine.net
X-WR-CALDESC:Events for Cornwall Marine Network
BEGIN:VEVENT
DTSTART;TZID=UTC+0:20210421T090000
DTEND;TZID=UTC+0:20210421T123000
DTSTAMP:20260525T031640
CREATED:20210407T100250Z
LAST-MODIFIED:20210407T100250Z
UID:11015-1618995600-1619008200@cornwallmarine.net
SUMMARY:Customer Care - Session 2
DESCRIPTION:Excellent customer service skills are critical for any business in today’s highly competitive environment. During this course\, learners will understand the core principles for providing service that will delight your customers including essential communication skills and how to resolve customer conflict. \nPLEASE NOTE: These sessions can only be accessed and booked by contacting Keeley McCabe: Training@cornwallmarine.net / 01326 211382 \n
URL:https://cornwallmarine.net/event/customer-care-session-2-6
ORGANIZER;CN="Keeley%20McCabe":MAILTO:Training@cornwallmarine.net
END:VEVENT
END:VCALENDAR