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VERSION:2.0
PRODID:-//Cornwall Marine Network - ECPv4.9.1.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Cornwall Marine Network
X-ORIGINAL-URL:https://cornwallmarine.net
X-WR-CALDESC:Events for Cornwall Marine Network
BEGIN:VEVENT
DTSTART;TZID=UTC+0:20200325T090000
DTEND;TZID=UTC+0:20200325T170000
DTSTAMP:20260710T004026
CREATED:20200227T154415Z
LAST-MODIFIED:20200227T154415Z
UID:9591-1585126800-1585155600@cornwallmarine.net
SUMMARY:Customer Service
DESCRIPTION:Excellent customer service skills are critical for any business in today’s highly competitive environment. During this course\, learners will understand the core principles for providing service that will delight your customers including essential communication skills and how to resolve customer conflict. Build upon and reinforce the essential skills required to deliver effective customer service. Understand the importance of individual contribution through effective communication and discover strategies to deal with customer complaints and difficult situations. \nPlease enquire about funding opportunities. \nTo book or for more information contact Keeley McCabe- Training@cornwallmarine.net / 01326 211382 \nPLEASE NOTE: These sessions can only be accessed and booked by contacting Keeley McCabe- Training@cornwallmarine.net / 01326 211382 \n
URL:https://cornwallmarine.net/event/customer-service-3
LOCATION:Cornwall FA\, Callywith Gate Industrial Estate\, Launceston Rd\, Bodmin\, PL31 2RQ\, United Kingdom
ORGANIZER;CN="Keeley%20McCabe":MAILTO:Training@cornwallmarine.net
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