BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Cornwall Marine Network - ECPv4.9.1.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Cornwall Marine Network
X-ORIGINAL-URL:https://cornwallmarine.net
X-WR-CALDESC:Events for Cornwall Marine Network
BEGIN:VEVENT
DTSTART;TZID=UTC+0:20221007T093000
DTEND;TZID=UTC+0:20221007T163000
DTSTAMP:20260801T210735
CREATED:20220808T112448Z
LAST-MODIFIED:20220808T112448Z
UID:13311-1665135000-1665160200@cornwallmarine.net
SUMMARY:Effective Complaint Handling
DESCRIPTION:This course will equip and enable you to deal effectively with varying types of complaints with the overall objectives of generating and maintaining loyal customers\, converting dis-satisfaction to satisfaction\, as well as being mindful of your own emotional needs and coping mechanisms during challenging complaint situations. \n7th October | 09:30 – 16:30 | Online Delivery \n
URL:https://cornwallmarine.net/event/effective-complaint-handling-4
LOCATION:via zoom
END:VEVENT
END:VCALENDAR