BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Cornwall Marine Network - ECPv4.9.1.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Cornwall Marine Network
X-ORIGINAL-URL:https://cornwallmarine.net
X-WR-CALDESC:Events for Cornwall Marine Network
BEGIN:VEVENT
DTSTART;TZID=UTC+0:20230419T093000
DTEND;TZID=UTC+0:20230419T163000
DTSTAMP:20260731T163603
CREATED:20221213T150554Z
LAST-MODIFIED:20230313T141009Z
UID:13580-1681896600-1681921800@cornwallmarine.net
SUMMARY:Effective Complaint Handling
DESCRIPTION:Our complaint handling workshop’s overall aim is to equip and enable all personnel to deal effectively with varying types of complaints with the overall objectives of generating and maintaining loyal customers\, converting dissatisfaction to satisfaction\, as well as being mindful of their own emotional needs and coping mechanisms during challenging complaint situations. \n19th April | 9:30 – 16:30 | Online via Zoom \nFor more information on courses and funding opportunities\, contact the team via email or telephone:\nsales@cornwallmarine.net / 01326 211382 \n
URL:https://cornwallmarine.net/event/effective-complaint-handling-6
END:VEVENT
END:VCALENDAR