Conflict is inevitable within the workplace and its business-related activities. With the pressure of delivering on strategic objectives, meeting deadlines, juggling different departmental priorities conflicts can arise at all levels, between co-workers, supervisors and subordinates or between employees and external stakeholders, i.e. customers, suppliers and regulatory agencies. A large proportion of business success is about overcoming challenges and problems successfully. Individuals and teams that are able to resolve conflict create and maintain an environment of success not failure, moves an operation from surviving to thriving.