The Confederation of British Industry estimates that the cost of workplace conflict is around £33 Billion each
year. It also estimates that up to 20% of leaders’ time is spent dealing with conflict. This workshop will
enable you to understand; types of conflict which may occur, why it is challenging to resolve, tried and
tested models to effectively resolve conflict, learn techniques which can be applied immediately.

PLEASE NOTE: These sessions can only be accessed and booked by contacting Keeley McCabe: Training@cornwallmarine.net / 01326 211382