This qualification provides learners with an understanding of how communication can be used to solve problems and reduce the likelihood of conflict, factors that influence human responses to conflict, how to assess and reduce risks in conflict situations, and a knowledge of good practice following conflict.

13th & 17th February | 9:30 – 16:30 | CMN Offices

For more information on courses and funding opportunities, contact the team via email or telephone:
training@cornwallmarine.net / 01326 211382