Details of standard
Occupational profile
Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.
The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.
The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.
Duration
The apprenticeship will typically take between 12 and 18 months to complete.
Level
This apprenticeship standard is at Level 3.
Entry Criteria
We are looking for high quality candidates with good interpersonal skills and preferably Maths and English GCSE/Functional Skills.
The Level 3 Diploma for Business Administrators is designed to support both on-the-job and off-the- job training and development for apprentices undertaking this standard.
Career progression
The administration role may be a gateway to further career opportunities, such as management or senior support roles.
