This course is for learners looking for an introduction to customer service knowledge and practice. The objective of this qualification is to support learners working or preparing to work in a customer service role or where using a telephone is a part of their role. It is suitable for all industries where customer service is a requirement.

Contact us today on training@cornwallmarine.net or call us on 01326 211382 to book your place and find out more about how CMN training and skills can support you, your business and your staff.