A successful career involves constant self-improvement and development. Along the way, it’s easy to feel lost, unsure, or out of your depth. This is why mentoring and coaching is so important: having someone neutral to turn to and bounce ideas off can give us the confidence to realise true potential. This introductory course gives insight into the benefits of mentoring and coaching and how effective mentoring plays a key role in nurturing staff to share their experiences to benefit the progress of the organisation.