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November 30 @ 9:00 am - 5:00 pm
This introductory course builds confidence for anyone working with people. This course looks at reducing and dealing with stress, dealing with conflict, saying no with confidence, managing time and instilling a sense of confidence in your own ability. Learners will look at how different personality types can hone their skills and those of their colleagues in order to promote respect and cohesive working practice within the workplace.
- Identify personal blockages preventing assertive behaviour
- Learn to build trust, credibility and rapport
- Gain confidence in handling criticism, conflict and challenges in the workplace
- Better manage your time
Contact us today on firstname.lastname@example.org or call us on 01326 211382 to book your place and find out more about how CMN training and skills can support you, your business and your staff.