Customer Care – Session 2
April 21 @ 9:00 am - 12:30 pm
Excellent customer service skills are critical for any business in today’s highly competitive environment. During this course, learners will understand the core principles for providing service that will delight your customers including essential communication skills and how to resolve customer conflict.
PLEASE NOTE: These sessions can only be accessed and booked by contacting Keeley McCabe: Training@cornwallmarine.net / 01326 211382